Service Request Ticket - # 55683

Service Request Information

CONTACT Name Winningham, Rob   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 05, 2015 10:14 AM
Department Social Science Phone 88297
Location Email winninr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20090887[Edit Inv] (opens in a new window) Bldg/Room ITC 007
Service Tag Description Apple MacBook Pro, 15-inch, aluminum #Z0GS
Serial No. W80162JKAGX Location UCS Loaner

CPU Intel Core i5(2.4GHz, 3MB L3)


OS Unknown Software Microsoft Office for MAC 2008 from P0074553

Wired NIC 58:B0:35:F2:4B:CD


Wireless NIC 58:B0:35:6A:1C:C5


Bluetooth NIC 58:B0:35:6A:05:EF

TECHS Submitted by Lori Burgeson Contact burgesonl@wou.edu 88955
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
Tricia Flaherty Jan 06, 2015 10:32 AM 
Status changed from (1) Pending to (5) Completed
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Megan Thibeault Jan 05, 2015 10:28 AM 
Task reassigned to Self Resolved.
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UCSHelpdesk Associate Jan 05, 2015 10:22 AM 
He just called back and said he has fixed the
error message and he is no longer in need of our
assistance.
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Lori Burgeson Jan 05, 2015 10:14 AM 
Trying to print to PY-Maslow from MacBook Pro.  
Connected to Wi-Fi.  Getting following error: 
Error, couldnt create CGP.
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