Service Request Ticket - # 55710

Service Request Information

CONTACT Name Deets, Amber   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 06, 2015 08:49 AM
Department Graduate Studies Phone 88492
Location Email deetsa@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20091661[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox Phaser 3600DN Mono Laser Printer
Serial No. MHB880317 Location PDR

Model P3600/DN Hostname gp-breedlove
Notes 40ppm, PS3, 128MB Memory Network Print, Duplex 110V, Ink/Toner Refill

Wired NIC 00:00:AA:BE:0B:CC

TECHS Submitted by Ryan Ripp Contact rripp13@wou.edu 88925
Primary Technician Contact dkarbia11@wou.edu 88925

Tracking

Entered by Date Memo
Dyl Karbia
Email

Public
Entered by Date Memo
Dyl Karbia Jan 06, 2015 09:16 AM 
Status changed from (1) Pending to (5) Completed
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Dyl Karbia Jan 06, 2015 09:16 AM 
Check her computer and reconfigure her printer to
print the PDF files as Image and that solve the
problem.
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Dyl Karbia Jan 06, 2015 09:14 AM 
Task reassigned to Dyl Karbia.
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Ryan Ripp Jan 06, 2015 08:49 AM 
She has tried on multiple computers in the 
office, as well as attempted downloading the 
PDF to the computer and then printing it which 
has also failed. Supposedly it just prints 
lines and gives her a "Stack Error".
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