Service Request Ticket - # 55724

Service Request Information

CONTACT Name Feist, Amber   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 06, 2015 11:04 AM
Department Deaf Studies and Professional Studies Phone
Location Email feista@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20120657[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description iMac, 21.5-inch, Intel Core i5, 2.7GHz, Quad core
Serial No. D25K80K2DNML Location PDR

CPU Intel Core i5(2.7GHz Quade-core, 6MB L3)


OS MAC OS X 10.12 (macOS Sierra) Software MS Office 2011 Std for MAC from P0088808

Wired NIC 10:DD:B1:A4:C6:43


Wireless NIC 8C:2D:AA:4B:85:53


Bluetooth NIC 8C:2D:AA:4B:85:54

TECHS Submitted by Ryan Ripp Contact rripp13@wou.edu 88925
Primary Technician Contact mrakestraw13@wou.edu 88925

Tracking

Entered by Date Memo
Miles Rakestraw
Email

Public
Entered by Date Memo
Miles Rakestraw Jan 06, 2015 11:45 AM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Miles Rakestraw Jan 06, 2015 11:45 AM 
Mapped printers for her.
 Add Attachment
Miles Rakestraw Jan 06, 2015 11:22 AM 
Task reassigned to Miles Rakestraw.
 Add Attachment
Ryan Ripp Jan 06, 2015 11:04 AM 
She recently switched rooms, and is now unable to 
connect to the printer in that room.
 Add Attachment