Service Request Ticket - # 55732

Service Request Information

CONTACT Name Killip, Scott   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 06, 2015 04:55 PM
Department Advancement & Foundation Phone 88151
Location Email killips@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060232[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620 3.40GHz 2x2M, 800FSB
Serial No. 40L9VB1 Location PDR

CPU Pentium D, 3.40GHz,800MHz


OS Unknown Software MS Office Pro 2003 from P0059051, Creative Suite Prem from P0049693 moved from W#20020660

Wired NIC 00:13:72:A8:B3:C8

TECHS Submitted by Sarah Pettigrew Contact spettigrew12@wou.edu 88925
Primary Technician Contact burgesonl@wou.edu 88955

Tracking

Entered by Date Memo
Lori Burgeson
Email

Public
Entered by Date Memo
Lori Burgeson Jan 08, 2015 08:25 AM 
Task reassigned to Lori Burgeson.
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Lori Burgeson Jan 08, 2015 08:25 AM 
Status changed from (1) Pending to (5) Completed
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Lori Burgeson Jan 08, 2015 08:25 AM 
Dban is in process of running.  Machine will be 
moved to PDR.
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Lori Burgeson Jan 07, 2015 11:33 AM 
Task reassigned to Dyl Karbia.
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Lori Burgeson Jan 07, 2015 11:33 AM 
Dyl, Scott dropped the machine off and left it at 
your desk.  Please DBAN and label to be PDRd.
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Dyl Karbia Jan 07, 2015 09:01 AM 
Task reassigned to UCS Tech.
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Dyl Karbia Jan 07, 2015 09:00 AM 
Checked Scott office and wasn't able to get hold
of him. I spoke with the receptionist about his
availability and she said he will be on campus
from 11:00am upwards.
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Dyl Karbia Jan 07, 2015 08:39 AM 
Task reassigned to Dyl Karbia.
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Dyl Karbia Jan 07, 2015 08:13 AM 
Left VM
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Lori Burgeson Jan 07, 2015 06:45 AM 
Once computer has been picked up, please DBAN and 
label for PDR
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Sarah Pettigrew Jan 06, 2015 04:55 PM 
Computer WOU#2006232 needs to be picked up from the Cottage 
storage room. Please contact Scott Killip for information about this 
pickup.
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