Service Request Ticket - # 55743

Service Request Information

CONTACT Name Blatner, Chelsee   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 07, 2015 12:47 PM
Department Student Engagement Phone 88647
Location Email blatnerc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Printer Edit WOU # 20140382[Edit Inv] (opens in a new window) Bldg/Room WUC 210I
Service Tag Description WASP WPL25 Desktop Barcode Printer #633808403836
Serial No. D394021225 Location Chelsee Blatner, barcode printer station

Model 633808403836 Hostname
Notes Direct thermal printing, 2.13" inch max. print width, 203 dpi print resolution, 5" inch per second print speed, 8 MB SDRAM, 4 MB Flash memory with SD expansion slot, WPL, ZPL, and EPL emulation, Accepts label rolls with 5" inch max. outer diameter, Compact clamshell design, USB 2.0 and serial (RS232) connectivity standard. Items Included: WPL25 Desktop Barcode Printer, USB cable, Power cord, 2.0" x 1.0" sample labels, 2-Year warranty drivers: T:\1. Drivers\Printer\WASP Barcode Printer Ink/Toner Refill Direct thermal printing

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact lwidmer11@wou.edu 88925

Tracking

Entered by Date Memo
Lexie Widmer
Email

Public

Entered by Date Memo
Lexie Widmer Jan 12, 2015 01:58 PM
Status changed from (1) Pending to (5) Completed
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Lexie Widmer Jan 12, 2015 01:58 PM
Installed both softwares, driver, and paper roll.
 Gave her the extra materials.  She went through
the user guide as well. 
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Lexie Widmer Jan 08, 2015 02:05 PM
Task reassigned to Lexie Widmer.
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Lexie Widmer Jan 08, 2015 02:05 PM
The setup is scheduled for Monday at 1.  
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Lexie Widmer Jan 08, 2015 12:46 PM
Called the WUC desk, she's out to lunch till 2:15
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Babatunde Idahor Jan 07, 2015 02:13 PM
Task reassigned to UCS Tech.
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Babatunde Idahor Jan 07, 2015 02:12 PM
Chelsee Blatner is unavailable today.But, she is 
available tomorrow from 11am - 3pm for the printer 
set-up, and anytime from next week.
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Babatunde Idahor Jan 07, 2015 01:50 PM
Left a VM.
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Babatunde Idahor Jan 07, 2015 01:10 PM
Task reassigned to Babatunde Idahor.
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Tricia Flaherty Jan 07, 2015 12:56 PM
Task reassigned to UCS Tech.
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Tricia Flaherty Jan 07, 2015 12:47 PM
WUC has ordered a Barcode Thermal label printer
that needs to be setup on Chelsee Blatner's
workstation W#20110682[Edit Inv] 
The box of printer and accessories(labels,
cleaning pen, etc.) will be on shelf by restroom
in ITC009 with Invoice.  The Drivers can be found at:
T:\1. Drivers\Printer\WASP Barcode Printer\Wasp
Printers
The Software is:
WaspLabeler +2D (1 user) software v7.1.0  &
Barcode Maker Standard, Single PC license v2.0.0
and can be found at T:\WASP
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