Service Request Ticket - # 55744

Service Request Information

CONTACT Name Carter, Scott   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 07, 2015 12:58 PM
Department Library & Media Services Phone 88848
Location Email carters@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130150[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description iMac, 21.5-inch, Intel Core i5, 2.7GHz, Quad core
Serial No. D25L61DXDNML Location PDR 2023 Giveaway

CPU Intel Core i5(2.7GHz Quade-core, 6MB L3)


OS Unknown Software MS Office 2011 Std for MAC from P0091591, Adobe CS6 Master Coll. from P0091311, Roxio Toast Titanium v11 from P0092312; TRANSFER: QuickTime 7 Pro for MAC from P0057077

Wired NIC 10:DD:B1:EA:4C:DB


Wireless NIC EC:35:86:2D:BD:0E


Bluetooth NIC EC:35:86:2D:BD:0F

TECHS Submitted by Alyssa Little Contact alittle11@wou.edu 88925
Primary Technician Contact bidahor13@wou.edu 88925

Tracking

Entered by Date Memo
Babatunde Idahor
Email

Public
Entered by Date Memo
Babatunde Idahor Jan 07, 2015 03:58 PM 
Status changed from (1) Pending to (5) Completed
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Babatunde Idahor Jan 07, 2015 03:58 PM 
Task reassigned to Babatunde Idahor.
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Babatunde Idahor Jan 07, 2015 03:55 PM 
Installed iLife v11 on the mac machine and updated 
the Iphoto app.The app works fine now.
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Babatunde Idahor Jan 07, 2015 03:53 PM 
Scanner is fine now.For some reason the receiver 
tray couldn't detect the document because the 
printout on it was faint.So, we used the flatbed 
and that worked fine.
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Alyssa Little Jan 07, 2015 12:58 PM 
****This is an email****
I work in the TRC in the library and one of our
macs is having issues its saying that Iphoto is
damaged number 20130150[Edit Inv]. The supervisor for this
area is Scott Carter!

Sincerely
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