Service Request Ticket

Service Request Information

CONTACT	Name	Guy, Trisha	Date	Jan 07, 2015 02:09 PM
	Department	Student Health & Counseling Center	Phone	88844
	Location		Email	guyt@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Printer	Edit WOU #	20140397 (opens in a new window)	Bldg/Room	SHCC
	Service Tag		Description	Xerox 3260/DI Monochrome Laser Printer
	Serial No.	K7A221078	Location	Trisha Guy
	Model	Phaser 3260DI	Hostname
	Notes	Up to 29 ppm Maximum print resolution: 600 x 600 dpi (up to 4800 x 600 enhanced image quality) Black Print Quality, 50sheet(s) Capacity / Legal (8.5 in x 14 in), USB Type B, Wireless capable, 1 year warranty, PCL 5e emulation, PCL 6 emulation, PostScript 3 support and Mobile printing: Apple AirPrint, Xerox PrintBack	Ink/Toner Refill	Standard Capacity Print Cartridge: 1,500 pages 106R02775 High Capacity Print Cartridge: 3,000 pages 106R02777 Drum Cartridge: 10,000 pages*** 101R00474
	Wired NIC	9C:93:4E:39:BD:17

TECHS	Submitted by	Sarah Pettigrew	Contact	spettigrew12@wou.edu	88925
	Primary Technician		Contact	dkarbia11@wou.edu	88925

Entered by	Date	Memo
Dyl Karbia			Email Public
Entered by	Date	Memo
Dyl Karbia	Jan 08, 2015 10:33 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Dyl Karbia	Jan 08, 2015 10:33 AM	Deliver the local printer to Trisha's office and completed the setup. It work just fine.	Add Attachment
Dyl Karbia	Jan 08, 2015 09:47 AM	Task reassigned to Dyl Karbia.	Add Attachment
Tricia Flaherty	Jan 07, 2015 02:45 PM	Task reassigned to UCS Tech.	Add Attachment
Tricia Flaherty	Jan 07, 2015 02:45 PM	new printer model. Drivers have been uploaded to T:\1. Drivers\Printer\Xerox\Phaser 3260 laser	Add Attachment
Sarah Pettigrew	Jan 07, 2015 02:09 PM	NEW EQUIP SETUP: A local printer needs to be setup and delivered to Trisha Guy in SHC 136. The WOU # is 20140397. The printer is on the counter in ITC 008.	Add Attachment