Service Request Ticket - # 55748

Service Request Information

CONTACT Name Klay, Kristen   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 07, 2015 02:14 PM
Department Humanities Division Phone 89426
Location Email klayk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20100774[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description iMac, 21.5-inch, Intel Core i3-3.06GHz #Z0JL
Serial No. Z0JL0008R Location PDR

CPU Intel Core i3(3.06GHz, 4MB L3)


OS Unknown Software Microsoft Office for Mac 2008 license from P0073888(transfer due to broken equipment)

Wired NIC 10:9A:DD:61:9B:B2


Wireless NIC 44:2A:60:DB:BE:1F


Bluetooth NIC 40:A6:D9:FB:BA:55

TECHS Submitted by Alyssa Little Contact alittle11@wou.edu 88925
Primary Technician Contact mrakestraw13@wou.edu 88925

Tracking

Entered by Date Memo
Miles Rakestraw
Email

Public
Entered by Date Memo
Miles Rakestraw Jan 08, 2015 11:48 AM 
Status changed from (1) Pending to (5) Completed
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Miles Rakestraw Jan 08, 2015 11:48 AM 
Added her as an administrator and ran updates on
her Mac.
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Miles Rakestraw Jan 08, 2015 10:24 AM 
Task reassigned to Miles Rakestraw.
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Alyssa Little Jan 07, 2015 02:14 PM 
Kristen Klay needs admin rights on her office
computer. She's in Todd 346 and she'll be
available tomorrow (1/8) from 11-11:50 and 1-2. If
neither of those times work, please email her to
find a time at klayk@wou.edu
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