Service Request Ticket - # 55749

Service Request Information

CONTACT Name Granger Ross, Crystal   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 07, 2015 02:18 PM
Department Student Health & Counseling Center Phone 88058
Location Email rossc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20140301[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell UltraSharp 23 Multimedia Monitor #UZ2315H
Serial No. CN0PCR5K7287246LAW5S Location PDR
TECHS Submitted by Alyssa Little Contact alittle11@wou.edu 88925
Primary Technician Contact bidahor13@wou.edu 88925

Tracking

Entered by Date Memo
Babatunde Idahor
Email

Public
Entered by Date Memo
Babatunde Idahor Jan 07, 2015 03:56 PM 
Status changed from (1) Pending to (5) Completed
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Babatunde Idahor Jan 07, 2015 03:55 PM 
Scanner is fine now.For some reason the receiver 
tray couldn't detect the document because the 
printout on it was faint.So, we used the flatbed 
and that worked fine.
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Babatunde Idahor Jan 07, 2015 02:44 PM 
Task reassigned to Babatunde Idahor.
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Alyssa Little Jan 07, 2015 02:18 PM 
She said that her scanner is not working, when she
tries to scan in documents they either show up as
blank on her computer or it gives her some error
message. She tried restarting both her computer
and scanner but it didn't help.

She's available today (1/7) until 4:30 and
tomorrow from 7:30-11 and 12-4:30

Comp WOU# 20140301[Edit Inv]
Scanner WOU# 20120571[Edit Inv]
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