Service Request Ticket - # 55780

Service Request Information

CONTACT Name Henrickson, Adria   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 09, 2015 11:26 AM
Department OHSU School of Nursing Phone 88179
Location Email gredviga@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20140013[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox ColorQube 8870DNM Color Printer
Serial No. XFL145710 Location PDR

Model ColorQube 8870 Hostname lab-mnb223.wou.edu
Notes Notes Color Printer, 40 ppm, 2400 Finepoint Image Quality, 512 MB Memory, Ethernet, USB, 1X525 Letter/Legal Input Tray, Two-Sided Printing, Na Pwr Cord STUDENT TECH PRINTER WITH PAGEPACK IP: 140.211.78.33 Metered pin: 7525 Ink/Toner Refill Black:108R00965 Blue:108R00962 Yellow:108R00964 Magenta:108R00963 MAINT KIT:109R00783

Wired NIC 9C:93:4E:53:B1:E7

TECHS Submitted by UCSHelpdesk Associate Contact ucshelpdesk@wou.edu 88925
Primary Technician Contact computerlabsrequest@wou.edu 88646

Tracking

Entered by Date Memo
Lab Attendant
Email

Public
Entered by Date Memo
Max McEvilly Jan 09, 2015 11:58 AM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
UCSHelpdesk Associate Jan 09, 2015 11:27 AM 
Hey Max, the MK is waiting for you up front here 
at the SRD.
 Add Attachment
UCSHelpdesk Associate Jan 09, 2015 11:26 AM 
****This is an email****
Hello- The Xerox Color Qube 8870 printer in the 
MNB 223 computer lab is displaying a message to 
¿replace empty maintenance kit.¿  I¿m not sure 
what that is, but I guess we need one please- 
the WOU ID for the printer is 20140013[Edit Inv].  
Thanks!
 Add Attachment