Service Request Ticket - # 55781

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 09, 2015 12:09 PM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20110217[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox ColorQube 8870DNM Color Printer
Serial No. XFL024608 Location PDR

Model 8870/DNM Hostname
Notes Color Printer, 40 ppm, 2400 Finepoint Image Quality, 512 MB Memory, Ethernet, USB, 1X525 Letter/Legal Input Tray, Two-Sided Printing, Na Pwr Cord IP: Metered Code: 8986 Ink/Toner Refill Black:108R00965 Blue:108R00962 Yellow:108R00964 Magenta:108R00963 MAINT KIT:109R00783

Wired NIC 00:00:AA:F5:04:BB

TECHS Submitted by UCSHelpdesk Associate Contact ucshelpdesk@wou.edu 88925
Primary Technician Contact nmoore10@wou.edu 88925

Tracking

Entered by Date Memo
Nick Moore
Email

Public
Entered by Date Memo
Nick Moore Jan 09, 2015 01:26 PM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Nick Moore Jan 09, 2015 01:26 PM 
checked all the doors there was no jam restarted the computer and 
it fixed the problem.
 Add Attachment
Nick Moore Jan 09, 2015 12:13 PM 
Task reassigned to Nick Moore.
 Add Attachment
UCSHelpdesk Associate Jan 09, 2015 12:09 PM 
Student called in letting us know that the printer 
is jammed, and that she "didn't want to mess with 
it".
 Add Attachment