Service Request Ticket - # 55783

Service Request Information

CONTACT Name Caligure, Lacey   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 09, 2015 01:09 PM
Department Creative Arts/Music Phone 88275
Location Email lcaligu@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20101401[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description MacBook Pro 13, 2.3GHz Dual-core Intel Core i5
Serial No. C02FW35UDH2L Location PDR

CPU Intel Core i5(2.3GHz dual-core, 3MB L3)


OS MAC OS X 10.6 (Snow Leopard) Software Shipped with OS 10.6 but eligible for free upgrade to 10.7 (see Tricia for details of licensing), MS Office 2011 std MAC from P0080959, transfer of old license of Adobe CS3 Design Premium MAC from P0063828 NOV2011

Wired NIC C8:2A:14:4B:E3:D8


Wireless NIC E4:CE:8F:38:A2:36


Bluetooth NIC E4:CE:8F:38:A2:37

TECHS Submitted by UCSHelpdesk Associate Contact ucshelpdesk@wou.edu 88925
Primary Technician Contact nmoore10@wou.edu 88925

Tracking

Entered by Date Memo
Nick Moore
Email

Public
Entered by Date Memo
Nick Moore Jan 09, 2015 01:35 PM 
Status changed from (1) Pending to (5) Completed
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Nick Moore Jan 09, 2015 01:35 PM 
added the printer to the computer and installed the driver it is 
working great now.
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Nick Moore Jan 09, 2015 01:25 PM 
Task reassigned to Nick Moore.
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UCSHelpdesk Associate Jan 09, 2015 01:09 PM 
Unable to connect to the printer in their room.
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