Service Request Ticket - # 55784

Service Request Information

CONTACT Name Darby, Cheri   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 09, 2015 01:12 PM
Department Business Services Phone 88837
Location Email darbyc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Thin Client Edit WOU # 20140023[Edit Inv] (opens in a new window) Bldg/Room ITC 008
Service Tag Description Wyse P25 zero client 32MB FLASH/512MB
Serial No. BTG8T02 Location Shelf

CPU Teradici TERA2321 PCoIP


OS Unknown Software Microsoft Office Pro Plus 2013 from P0094923, Microsoft VDA subscription from P0094858, VMWare View Premier with Maint from P0091580

Wired NIC 00:80:64:CC:BF:55

TECHS Submitted by Sarah Pettigrew Contact spettigrew12@wou.edu 88925
Primary Technician Contact rushingj@wou.edu 89242

Tracking

Entered by Date Memo
John Rushing
Email

Public
Entered by Date Memo
John Rushing Jan 22, 2015 11:24 AM 
Status changed from (1) Pending to (5) Completed
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John Rushing Jan 22, 2015 11:24 AM 
Delivered on 1/22/2015.  This was a replacement 
for the Sun thin client in the Business Office 
Conference Room.
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John Rushing Jan 22, 2015 08:37 AM 
The Thin Client 20140023[Edit Inv] has been added to the 
Business Office group on the Teradici server.
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John Rushing Jan 22, 2015 08:36 AM 
Left VM with Cheri Darby
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Tricia Flaherty Jan 21, 2015 10:39 AM 
Task reassigned to John Rushing.
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Sarah Pettigrew Jan 09, 2015 01:12 PM 
NEW EQUIP SETUP: (GFA) A Wyse thin client needs to be setup and 
delivered to the Business Office Conference Room in the Admin 
building. The WOU # of the new thin client is 20140023[Edit Inv] and the old 
thin client is 20060401[Edit Inv]. The new equipment is on the shelves 
across from the restroom in ITC 009.
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