Service Request Ticket - # 55790

Service Request Information

CONTACT Name Poole, Jesse   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 09, 2015 04:48 PM
Department Student Success & Advising Office Phone 88083
Location Email poolej@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Thin Client Edit WOU # 20140398[Edit Inv] (opens in a new window) Bldg/Room SSC 227
Service Tag Description Dell Wyse P25 Zero Client with 32MB Flash
Serial No. 9N10NB32836 Location Melissa Hinzman

CPU Teradici TERA2321 PCoIP


OS Windows 7 Pro, 64 bit Software Microsoft VDA subscription from P0096341, VMWare View Premier with Maint from P0091580/stock

Wired NIC 00:80:64:D3:E8:6E

TECHS Submitted by Sarah Pettigrew Contact spettigrew12@wou.edu 88925
Primary Technician Contact rushingj@wou.edu 89242

Tracking

Entered by Date Memo
John Rushing
Email

Public
Entered by Date Memo
John Rushing Jan 28, 2016 08:30 AM 
Status changed from (1) Pending to (5) Completed
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John Rushing Jan 27, 2016 08:44 AM 
Status changed from (4) On Hold to (1) Pending
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John Rushing Jan 27, 2016 08:44 AM 
The VDI station has been setup as a GF Kiosk and 
delivered to the DeVolder 2nd floor lobby.
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Tricia Flaherty Jan 13, 2016 02:38 PM 
Status changed from (1) Pending to (4) On Hold
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Tricia Flaherty Jan 13, 2016 02:35 PM 
Status changed from (4) On Hold to (1) Pending
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Tricia Flaherty Jan 13, 2016 02:35 PM 
Bill has made the decision to repurpose this
client for Use in Devolder 2nd Floor lobby for
Chem tutoring station  Let me know if he still
wants to do this somewhere else and then we will
order a Wyse to replace
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John Rushing Jun 04, 2015 08:01 AM 
Status changed from (1) Pending to (4) On Hold
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John Rushing Jun 02, 2015 11:36 AM 
Jessie is looking for a new location for the 
kiosk that was going to AD104.  He will contact 
us later this summer with the new location.
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John Rushing May 22, 2015 08:09 AM 
The 3 unassigned Wise clients we be returned to 
UCS and refunded(20140400[Edit Inv], 20140401[Edit Inv], 20140402).
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John Rushing May 06, 2015 05:00 PM 
Status changed from (1) Pending to (4) On Hold
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John Rushing May 06, 2015 05:00 PM 
Jesse Pool wants us to hold off on AD104 and the 
others.
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John Rushing May 06, 2015 04:57 PM 
Academic Advising and Learning Center and The 
Service Learning and Career Development Kiosks 
have been delivered and setup.
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Sarah Pettigrew Jan 09, 2015 04:48 PM 
NEW EQUIP SETUP: Dell Wyse thin clients need to be setup and delivered to: 
AD104-WOU# 20140398[Edit Inv]
WUC Service Learning/Career Development-WOU#20140399[Edit Inv]

The remaining thin clients (WOU# 20140400[Edit Inv], 20140401[Edit Inv], 20140402) do not 
have an assigned location yet.

Spare monitors will need to be collected to use with the thin clients. Please 
update inventory with their locations. 

The new equipment is located on the shelves across from the restroom in ITC 
009.
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