Service Request Ticket - # 55810

Service Request Information

CONTACT Name Dennis, Carol   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 12, 2015 01:17 PM
Department The Research Institute Phone 88391
Location Email dennisc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20130070[Edit Inv] (opens in a new window) Bldg/Room ITC 013
Service Tag 8Z6NMX1 Description Dell Latitude E6530,i7-3540M(3.0GHz, 4M Cache)
Serial No. 8z6nmx1 Location Green Room-BK HAM radio

CPU Intel Core i7-3540M Processor (3.0GHz, 4M cache)


OS Windows 10 Enterprise 64bit Software Office Pro Plus 2013 from P0091252 downgraded to Office Pro Plus 2010, Adobe Captivate 7 WIN From P0091252, Adobe Production Prem CS6 from P0091252

Wired NIC F0:1F:AF:2C:37:86


Wireless NIC 6C:88:14:E3:5B:18


Bluetooth NIC 24:FD:52:36:D1:35

TECHS Submitted by Alyssa Little Contact alittle11@wou.edu 88925
Primary Technician Contact bidahor13@wou.edu 88925

Tracking

Entered by Date Memo
Babatunde Idahor
Email

Public
Entered by Date Memo
Babatunde Idahor Jan 12, 2015 03:01 PM 
Status changed from (1) Pending to (5) Completed
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Babatunde Idahor Jan 12, 2015 03:01 PM 
Update complete for adobe flash player.
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Babatunde Idahor Jan 12, 2015 01:28 PM 
Task reassigned to Babatunde Idahor.
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Alyssa Little Jan 12, 2015 01:17 PM 
She'll be available today (1/12) from now (1:15PM)
until 2:30PM and from 3:30-5:30PM.

****This is an email****
Hi Folks,
I keep getting a message that my Adobe Flash needs
updating. I tried to do it myself, and I get as
far as the install, but I'm blocked from finishing.

Can you help?

Thanks!

Carol
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