Service Request Ticket

Service Request Information

CONTACT	Name	Dutton, Bryan	Date	Jan 12, 2015 01:24 PM
	Department	Natural Science/ Biology	Phone	88452
	Location		Email	duttonb@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20130741 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag	35P1M02	Description	Dell OptiPlex 9020 SFF, i7-4770(quad 3.4GHz, 8MB)
	Serial No.	35P1M02	Location	PDR 2023 Giveaway
	CPU	Intel Core i7-4770(Quad core HT, 3.4GHz, 8MB)
	OS	Windows 7 Pro, 64 bit	Software	Microsoft Office Pro Plus 2013 downgraded to 2010 from P0093918; ArcGIS v10.2.2; Adobe Dreamweaver CS4 WIN from P0074209--TRANSFER from W#20090760 JAN2015; Adobe Acrobat DC (Pro)subscription XXXX201700006551 serialized desktop OCT2017;
	Wired NIC	34:17:EB:99:CE:FB

TECHS	Submitted by	Tricia Flaherty	Contact	flahert@wou.edu	88925
	Primary Technician		Contact	dkarbia11@wou.edu	88925

Entered by	Date	Memo
Dyl Karbia			Email Public
Entered by	Date	Memo
Dyl Karbia	Jan 15, 2015 09:25 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Dyl Karbia	Jan 15, 2015 09:25 AM	I was able to get hold of Bryan and install his Adobe Dreamweaver software.	Add Attachment
Lori Burgeson	Jan 14, 2015 02:27 PM	Task reassigned to Dyl Karbia.	Add Attachment
Lori Burgeson	Jan 14, 2015 02:27 PM	Dyl, please uninstall this software from computer 20090760 and install it on 20130741. Tricia has provided the location of the licensing information below.	Add Attachment
Babatunde Idahor	Jan 14, 2015 01:40 PM	Dr Bryan is available tomorrow - Thursday(15th Jan.) at 8:30 A.M. for the license transfer.	Add Attachment
Miles Rakestraw	Jan 13, 2015 11:16 AM	Left VM.	Add Attachment
Tricia Flaherty	Jan 12, 2015 01:24 PM	software and license info can be found at: T:\Adobe Dreamweaver\DreamweaverCS4	Add Attachment