Service Request Ticket - # 55812

Service Request Information

CONTACT Name Stone, Alan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 12, 2015 01:57 PM
Department Business Services/Printshop Phone 88843
Location Email stoneal@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20080356[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description HP Designjet Z3100ps 44in Photo Printer #Q6660A
Serial No. SG821152003 Location PDR

Model Q6660A Hostname torpedo
Notes 44" photo inkjet printer IP: 140.211.114.82 MAINT: HP Q5669-60664 Vacuum/aerosol fan assembly from VISA2014004342 JAN2015 SR#55812; Carriage belt from VISA2015004855 NOV2015 Ink/Toner Refill

Wired NIC 00:40:CA:A1:EE:0A

TECHS Submitted by Alyssa Little Contact alittle11@wou.edu 88925
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
Email

Public
Entered by Date Memo
Megan Thibeault Jan 15, 2015 03:23 PM 
Status changed from (1) Pending to (5) Completed
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Megan Thibeault Jan 15, 2015 03:20 PM 
Fan is getting replaced today, recommended that
they get someone out to do cleaning maintenance
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Megan Thibeault Jan 12, 2015 02:16 PM 
HP Part# Q5669-60664 for Vacuum/Aerosol Fan Assembly
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Alyssa Little Jan 12, 2015 01:57 PM 
A old TRC large format printer was moved into the
print shop but not is giving them an error 44:10,
he looked it up and it looks like it needs a new
aerosol fan but he isn't sure. He has a couple
other questions about the printer and was hoping
you could give him a call before you head over there. 

Ext: 88431
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