Service Request Ticket

Service Request Information

CONTACT	Name	Stuntzner, Jeanie	Date	Jan 12, 2015 02:44 PM
	Department	Creative Arts	Phone	88461
	Location		Email	stuntznerj@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Printer	Edit WOU #	20080298 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	HP Laserjet P4515X Printer #CB516A#ABA
	Serial No.	CNDY126940	Location	PDR
	Model	CB516A	Hostname	mineral.wou.edu
	Notes	duplexing, 2nd 500 sheet tray original printer MAINT: LJ P4015 Maintenance Kit 110V Refurb #CB388A from P0096432 JAN2015 SR55815 IP:140.211.76.42	Ink/Toner Refill
	Wired NIC	00:1F:29:24:44:86

TECHS	Submitted by	Alyssa Little	Contact	alittle11@wou.edu	88925
	Primary Technician		Contact	thibeaultm@wou.edu	88925

Entered by	Date	Memo
Megan Thibeault			Email Public
Entered by	Date	Memo
Megan Thibeault	Jan 23, 2015 08:52 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Megan Thibeault	Jan 23, 2015 08:52 AM	Changed maintenance kit and toner. Printer is printing great!	Add Attachment
Megan Thibeault	Jan 23, 2015 08:15 AM	open today	Add Attachment
Megan Thibeault	Jan 13, 2015 08:03 AM	PR8198	Add Attachment
Megan Thibeault	Jan 13, 2015 08:01 AM	Task reassigned to Megan Eichler.	Add Attachment
Babatunde Idahor	Jan 12, 2015 05:02 PM	Maintenance toolkit needs to be changed.	Add Attachment
Babatunde Idahor	Jan 12, 2015 04:23 PM	Task reassigned to Babatunde Idahor.	Add Attachment
Alyssa Little	Jan 12, 2015 02:45 PM	The printer is in NS 017	Add Attachment
Alyssa Little	Jan 12, 2015 02:44 PM	She said that printer is printing streaks and spots on peoples papers	Add Attachment