Service Request Ticket - # 55827

Service Request Information

CONTACT Name Ni, Fran   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 13, 2015 12:08 PM
Department Deaf Studies and Professional Studies Phone 88038
Location Email nic@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20111116[Edit Inv] (opens in a new window) Bldg/Room ITC 009
Service Tag CBW5GS1 Description Dell Latitude E6420 Intel Core i7-2760QM, 2.40GHz
Serial No. cbw5gs1 Location loan'd Thewd

CPU Intel Core i7-2760QM(2.4GHz, 6MB cache)


OS Windows 7 Ultimate Software MS Office Pro Plus 2010 WIN from P0085572; TRANSFERRED from W#20100752 JAN2015--Camtasia Studio Academic Electronic Version 7.1 from VISA2011002953 TRANSFERRED to W#20150516 MAY2016 SR60183

Wired NIC D4:BE:D9:39:65:1A


Wireless NIC 8C:70:5A:76:31:40


Bluetooth NIC 9C:B7:0D:EE:E7:E7

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact rtidwell11@wou.edu 88925

Tracking

Entered by Date Memo
Ruby Tidwell
Email

Public
Entered by Date Memo
Ruby Tidwell Jan 15, 2015 10:24 AM 
Status changed from (1) Pending to (5) Completed
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Ruby Tidwell Jan 15, 2015 10:24 AM 
Installed and licensed
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Lori Burgeson Jan 14, 2015 02:28 PM 
Task reassigned to Ruby Tidwell.
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Lori Burgeson Jan 14, 2015 02:28 PM 
Ruby:  Please install this software tomorrow after 
our install.
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Nick Moore Jan 14, 2015 01:56 PM 
Task reassigned to UCS Tech.
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Nick Moore Jan 14, 2015 01:36 PM 
Task reassigned to Nick Moore.
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Kevin Thibeault Jan 13, 2015 02:22 PM 
She is available tomorrow from 9-9:30 and 10-2 and
on Thursday from 9-12
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Lexie Widmer Jan 13, 2015 12:49 PM 
Left VM for availability.
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Tricia Flaherty Jan 13, 2015 12:08 PM 
this is a license TRANSFER from W#20100752(laptop
GFA done by Lori over winter Break- user[Kara
Gournaris] moved to MAC laptop) 
Install Camtasia Studio Academic Electronic
Version 7.1 from VISA2011002953 on W#20111116[Edit Inv]
T:\camtasia\Studiov7.1WIN
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