Service Request Ticket - # 55870

Service Request Information

CONTACT Name Smith, Marsha   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 20, 2015 08:29 AM
Department Facilities Services Phone 88079
Location Email smithma@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20090890[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox Phaser 3600DN Monochrome Laser Printer
Serial No. MHB870710 Location PDR

Model 3600/DN Hostname pig-pen.wou.edu
Notes 40ppm, PS3, 128MB Memory Network Print, Duplex 110V, PRINT MAINT: Xerox 3600 Fuser, 110V V2015005079 FEB2016 SR59273; Xerox 3600 Transfer Roller, Xerox 3600 Pick Roller Tray, Xerox 3653MFP Separation Pad V2015005091 FEB2016 SR59273 IP:140.211.117.23 Ink/Toner Refill

Wired NIC 00:00:AA:BD:BC:A1

TECHS Submitted by Megan Thibeault Contact thibeaultm@wou.edu 88925
Primary Technician Contact dkarbia11@wou.edu 88925

Tracking

Entered by Date Memo
Dyl Karbia
Email

Public
Entered by Date Memo
Dyl Karbia Jan 20, 2015 09:25 AM 
Status changed from (1) Pending to (5) Completed
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Dyl Karbia Jan 20, 2015 09:25 AM 
I was able to get hold of the Marsha at PP and
help her resolve the problem with the paper jam
error. I realize that paper got stock in the
printer fuser. Removing that solve the problem.
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Dyl Karbia Jan 20, 2015 08:30 AM 
Task reassigned to Dyl Karbia.
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Megan Thibeault Jan 20, 2015 08:29 AM 
Paper is jammed in the back of the machine.
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