Service Request Ticket - # 55894

Service Request Information

CONTACT Name Darby, Cheri   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 21, 2015 09:59 AM
Department Business Services Phone 88837
Location Email darbyc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20110830[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description OptiPlex 990 SFF, Intel Core i5 2500(3.3GHz, 6M)
Serial No. 2GH45V1 Location PDR

CPU Intel Core i5-2500(3.3GHz,6M,TV-x)


OS Windows 7 Pro, 64 bit Software MS Office Pro Plus 2010 from P0085446

Wired NIC 18:03:73:26:32:84

TECHS Submitted by Kevin Thibeault Contact kthibeault11@wou.edu 88925
Primary Technician Contact vsharma08@wou.edu 88925

Tracking

Entered by Date Memo
Vikas Sharma
Email

Public
Entered by Date Memo
Vikas Sharma Jan 21, 2015 01:36 PM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Vikas Sharma Jan 21, 2015 01:36 PM 
Checked wires and update the computer. Everything 
is looking good.
 Add Attachment
Vikas Sharma Jan 21, 2015 10:14 AM 
Task reassigned to Vikas Sharma.
 Add Attachment
Kevin Thibeault Jan 21, 2015 09:59 AM 
Monitor in her office keeps turning off very
quickly if she doesn't work on it within a certain
amount of time. She has had this problem before
and it was fixed but it seemed to have come back.
 Add Attachment