Service Request Ticket - # 55903

Service Request Information

CONTACT Name Guy, Trisha   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 22, 2015 09:38 AM
Department Student Health & Counseling Center Phone 88844
Location Email guyt@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20140299[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag GH7QM22 Description Dell OptiPlex 9020 SFF, i7-4770(quad 3.4GHz, 8MB)
Serial No. GH7QM22 Location PDR 2023 Giveaway

CPU Intel Core i7-4770(Quad core HT, 3.4GHz, 8MB)


OS Windows 7 Pro, 64 bit Software Microsoft Office Pro Plus 2013 from P0095365

Wired NIC 34:17:EB:D4:94:86

TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact dkarbia11@wou.edu 88925

Tracking

Entered by Date Memo
Dyl Karbia
Email

Public
Entered by Date Memo
Dyl Karbia Jan 22, 2015 10:23 AM 
Task reassigned to Dyl Karbia.
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Dyl Karbia Jan 22, 2015 10:23 AM 
Status changed from (1) Pending to (5) Completed
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Dyl Karbia Jan 22, 2015 10:23 AM 
Check the problem with sound on her system and
reconfigure the volume now it works just fine.
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Dyl Karbia Jan 22, 2015 10:06 AM 
Task reassigned to UCS Tech.
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Dyl Karbia Jan 22, 2015 09:39 AM 
Task reassigned to Dyl Karbia.
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Katie Halvorson Jan 22, 2015 09:38 AM 
She can't get her sound to work.  She had someone
come over and fix it but it is having the same
problem today.  She has the volume up on
everything and nothing is coming out.
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