Service Request Ticket - # 55904

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 22, 2015 09:41 AM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20110217[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox ColorQube 8870DNM Color Printer
Serial No. XFL024608 Location PDR

Model 8870/DNM Hostname
Notes Color Printer, 40 ppm, 2400 Finepoint Image Quality, 512 MB Memory, Ethernet, USB, 1X525 Letter/Legal Input Tray, Two-Sided Printing, Na Pwr Cord IP: Metered Code: 8986 Ink/Toner Refill Black:108R00965 Blue:108R00962 Yellow:108R00964 Magenta:108R00963 MAINT KIT:109R00783

Wired NIC 00:00:AA:F5:04:BB

TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact dkarbia11@wou.edu 88925

Tracking

Entered by Date Memo
Dyl Karbia
Email

Public
Entered by Date Memo
Dyl Karbia Jan 22, 2015 10:20 AM 
Status changed from (1) Pending to (5) Completed
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Dyl Karbia Jan 22, 2015 10:20 AM 
Change the roller on the printer and now it works
just fine.
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Megan Thibeault Jan 22, 2015 09:43 AM 
Task reassigned to Dyl Karbia.
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Megan Thibeault Jan 22, 2015 09:43 AM 
Dyl is changing out the feed rollers
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Katie Halvorson Jan 22, 2015 09:42 AM 
I had dyl go over and check it out and it wasn't
something he could fix so he gave me the WOU# to
make a task.
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Katie Halvorson Jan 22, 2015 09:41 AM 
****This is an email****
Sorry I didn't get back to you, I had class.
There's another paper jam on the same printer..
would you guys be able to fix it soon?
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