Service Request Ticket - # 55905

Service Request Information

CONTACT Name Price, Sharon   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 22, 2015 09:43 AM
Department Student Enrichment Program Phone 89355
Location Email pricesl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20091317[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
Serial No. 53L0KM1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows 7 Pro, 64 bit Software MS Office Pro Plus 2010

Wired NIC B8:AC:6F:83:F6:26

TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact rtidwell11@wou.edu 88925

Tracking

Entered by Date Memo
Ruby Tidwell
Email

Public
Entered by Date Memo
Ruby Tidwell Jan 22, 2015 11:06 AM 
Status changed from (1) Pending to (5) Completed
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Ruby Tidwell Jan 22, 2015 11:06 AM 
The dvi cord was missing altogether.  Replaced 
with a new one and all was well.
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Miles Rakestraw Jan 22, 2015 10:16 AM 
Task reassigned to Ruby Tidwell.
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Miles Rakestraw Jan 22, 2015 10:04 AM 
Task reassigned to Miles Rakestraw.
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Katie Halvorson Jan 22, 2015 09:43 AM 
****This is an email****
UCS Request:

Computer in student lounge: MNB 112 is giving
error message.

Screen:  2011 0131
Computer:  30091317
Error Message:   "No Display Port Cable"

Thank you for your assistance,
Sharon
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