Service Request Ticket - # 55906

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 22, 2015 10:55 AM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Thin Client Edit WOU # 20100963[Edit Inv] (opens in a new window) Bldg/Room WUC 111
Service Tag Description Wyse P20 Thin Client (64F/1GR XDR US) #909101-01L
Serial No. S200RK105268 Location A2

CPU Unknown


OS Unknown Software

Wired NIC 00:80:64:88:B1:13

TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact rushingj@wou.edu 89242

Tracking

Entered by Date Memo
John Rushing
Email

Public
Entered by Date Memo
John Rushing Jan 23, 2015 09:17 AM 
Status changed from (1) Pending to (5) Completed
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John Rushing Jan 23, 2015 09:17 AM 
I went over with Paul and we punched down the 
connection in the telecom closet and the VDI 
station started working again.
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John Rushing Jan 22, 2015 11:43 AM 
I was able to get an IP, but the connection would 
drop after just a few seconds.  It looks like it 
is a network port issue.  The Port is CKT#6-13.
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Katie Halvorson Jan 22, 2015 10:56 AM 
Megan called it in.
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Katie Halvorson Jan 22, 2015 10:55 AM 
Station D5 VDI is down--no network connection. 
Computer is in WUC lab
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