Service Request Ticket - # 55924

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 25, 2015 09:56 AM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20100786[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox Phaser 8860 DN Color Laser Printer #8860/DN
Serial No. HAV504552 Location PDR

Model P8860/DN Hostname apsc2.wou.edu
Notes 140.211.64.14 Metered Pin:9483 PAGEPACK Ink/Toner Refill Black:108R00800 Blue:108R00797 Yellow:108R00799 Magenta:108R00798

Wired NIC 00:00:AA:D6:4A:ED

TECHS Submitted by Alyssa Little Contact alittle11@wou.edu 88925
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
Email

Public
Entered by Date Memo
Megan Thibeault Jan 30, 2015 04:38 PM 
Status changed from (1) Pending to (5) Completed
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Megan Thibeault Jan 28, 2015 02:24 PM 
Moe will be here tomorrow at 8am.
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Megan Thibeault Jan 27, 2015 03:07 PM 
one part on back order, as soon as it comes in Moe
will be here
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Megan Thibeault Jan 26, 2015 09:41 AM 
ref20244672
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Alyssa Little Jan 25, 2015 09:56 AM 
The right printer in the APSC lab is constantly
jamming. I pulled out the jam 3 times and once it
runs a cleaning page it automatically jammed
again. I made sure there wasn't too much paper and
tried powering the printer off and back on again
and nothing seemed to help.
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