Service Request Ticket - # 55926

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 26, 2015 08:10 AM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20130056[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox ColorQube 8870DNM Color Printer
Serial No. XFL135996 Location PDR

Model ColorQube 8870 Hostname wuclab.wou.edu
Notes Notes Color Printer, 40 ppm, 2400 Finepoint Image Quality, 512 MB Memory, Ethernet, USB, 1X525 Letter/Legal Input Tray, Two-Sided Printing, Na Pwr Cord STUDENT TECH PRINTER WITH PAGEPACK IP: 140.211.118.46 Metered Code: 0409 Ink/Toner Refill Black:108R00965 Blue:108R00962 Yellow:108R00964 Magenta:108R00963 MAINT KIT:109R00783

Wired NIC 9C:93:4E:2D:57:43

TECHS Submitted by Kevin Thibeault Contact kthibeault11@wou.edu 88925
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
Email

Public
Entered by Date Memo
Megan Thibeault Jan 26, 2015 08:28 AM 
Status changed from (1) Pending to (5) Completed
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Megan Thibeault Jan 26, 2015 08:28 AM 
Didn't see a print job for 20 credits. Emailed
jreeder14 about this.
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Kevin Thibeault Jan 26, 2015 08:11 AM 
Contact Info: v#00323866
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Public
Kevin Thibeault Jan 26, 2015 08:10 AM 
Student tried printing from the WUC 111 lab 20
print credits and it didn't print either color or
text. They would like to be reimbursed for their
print credits and have someone look at the printer.
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