Service Request Ticket - # 55934

Service Request Information

CONTACT Name Faaumu, Andrew   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 26, 2015 04:55 PM
Department College of Education Phone
Location Email faaumua@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20090352[Edit Inv] (opens in a new window) Bldg/Room SSC 217
Service Tag Description Apple iMac, 24-inch, 2.66GHz Intel Core 2 Duo#Z0FP
Serial No. SQP91908Q0TG Location Going to PDR

CPU Intel Core 2 Duo 2.66GHz(6MB L2, 1066MHz FB)


OS Unknown Software Mac OS X v10.5 Leopard (includes iTunes, Time Machine, Quick Look, Spaces, Spotlight, Dashboard, Mail, iTunes, iChat, Safari, Address Book, QuickTime, iCal, DVD Player, Photo Booth, Front Row, Xcode Developer Tools), bundled with iLife ¿09 (includes iPhoto, iMovie, iDVD, iWeb, GarageBand), Microsoft Office 2008 for MAC from P0071641, Adobe Web Prem CS5 & InDesign CS5 for MAC from P0076844

Wired NIC 00:25:00:D4:9C:D2


Wireless NIC 00:24:36:B5:3E:7A


Bluetooth NIC 00:25:00:C4:70:68

TECHS Submitted by Nick Moore Contact nmoore10@wou.edu 88925
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
Email

Public
Entered by Date Memo
Megan Thibeault Jan 27, 2015 03:47 PM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Megan Thibeault Jan 27, 2015 01:22 PM 
today until 430
 Add Attachment
Megan Thibeault Jan 27, 2015 07:01 AM 
****This is an email****
Unfortunately I have a class for my second job tomorrow 
and do not know when I will be out. It starts at 9am but, 
if anyone can meet me at the office sooner that'll be 
awesome! If not we can reschedule no problem.
Add Attachment
Nick Moore Jan 26, 2015 04:55 PM 
****This is an email****
20090352[Edit Inv] I found this number on the top left part
of the computer. I am a new coach and that would
be awesome. Thank you!!!

On Mon, Jan 26, 2015 at 4:49 PM, Andrew Faaumu
 wrote:

    Megan, where would this W# be located on the
computer? 

    On Mon, Jan 26, 2015 at 4:17 PM, UCS
ServiceRequest  wrote:

        Andrew,

        Can you please give me the W# of the
computer, also if you are a new coach we can make
you an admin on your machine so you can update
flash in the future.

        Thanks,
        Megan

        On Mon, Jan 26, 2015 at 4:14 PM, Andrew
Faaumu  wrote:

            To whom it may concern,
                      I am a football coach here
at Western and my computer is saying that my Adobe
Flash drive needs to be updated may I please be
assisted when it is convenient for you. It is
hindering me from watching film. 

            Thank you,
            Andrew Faaumu
Add Attachment