Service Request Ticket - # 55947

Service Request Information

CONTACT Name Morgan, Shelby   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 27, 2015 01:54 PM
Department The Research Institute Phone 88754
Location Email morgans@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20130783[Edit Inv] (opens in a new window) Bldg/Room TODD 202
Service Tag Description Apple MacBook Pro 13-inch #Z0MT
Serial No. C1MMM1FGDV30 Location Shelby Morgan, TRI

CPU Intel Core i7(2.9GHz dual-core, 4MB L3 cache)


OS MAC OS X 10.9 (Mavericks) Software MS Office 2011 Std for MAC from P0093918, Adobe Acrobat Pro XI v.11 from P0093918; Adobe CC2015* subscription Named user from Order#9196 JUNE2016--CANCELED ADOBE CC RENEWAL MAY2017 DO NOT ADOBECC RELOAD SOFTWARE

Wired NIC 68:5B:35:D1:D2:E5


Wireless NIC B0:34:95:F3:0B:2A


Bluetooth NIC B0:34:95:F3:0B:2B

TECHS Submitted by Megan Thibeault Contact thibeaultm@wou.edu 88925
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
Email

Public
Entered by Date Memo
Megan Thibeault Jan 27, 2015 03:03 PM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Megan Thibeault Jan 27, 2015 03:03 PM 
rebooted the machine and checked the disk
permissions. Good to go, Shelby picked up her laptop.
Add Attachment
Megan Thibeault Jan 27, 2015 01:54 PM 
screen stuck at loading bar during boot up
 Add Attachment