Service Request Ticket - # 55950

Service Request Information

CONTACT Name Freymuth, Dirk   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 27, 2015 03:38 PM
Department Creative Arts/Music Phone 88874
Location Email freymutd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20131007[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple Macbook Air 13.3-inch #Z0P0
Serial No. C02MQ5LYF6T6 Location PDR 2023 Giveaway

CPU Intel Core i5(1.4GHz, dual core, 3MB L3)


OS MAC OS X 10.11 (El Capitan) Software MS Office 2011 Std for MAC from P0094155, Logic Pro X from Music Licenses P0095256 and MakeMusic Finale 2014 from P0095335 ***must be MAVERICK OS with last two software titles***

Wireless NIC 48:D7:05:B6:C0:B9


Bluetooth NIC 48:D7:05:B6:C0:BA

TECHS Submitted by Sarah Pettigrew Contact spettigrew12@wou.edu 88925
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
Email

Public
Entered by Date Memo
Megan Thibeault Feb 11, 2015 02:09 PM 
Status changed from (2) Scheduled to (5) Completed
 Add Attachment
Megan Thibeault Feb 11, 2015 02:09 PM 
set up!
 Add Attachment
Megan Thibeault Feb 10, 2015 02:25 PM 
Status changed from (1) Pending to (2) Scheduled
 Add Attachment
Megan Thibeault Feb 10, 2015 02:25 PM 
****This is an email****
Hi,
Can we meet tomorrow at 1:30 in my office? APS
233a. Let me know. 
Thanks,
Dirk
 Add Attachment
Megan Thibeault Feb 10, 2015 01:22 PM 
****This is an email****
Dirk,

I have a new laptop all ready for you to be
delivered. We will need to make sure that anything
saved locally on your old laptop is moved to a
network drive (H:) or an external device. Please
let me know if you need any assistance with this.
I'm available tomorrow 2/11 from 9am to 10:30am
and any time after 12pm.  I'm also around mid day
Thursday. If these times don't work for you, let
me know what your schedule looks like so we can
get this all set up.

Thanks,
Megan
Add Attachment
Tricia Flaherty Jan 29, 2015 12:23 PM 
Logic Pro X specifies OS X v10.9.5 or later
 Add Attachment
Tricia Flaherty Jan 29, 2015 12:22 PM 
OS X 10.7 - 10.9 only
Add Attachment
Tricia Flaherty Jan 29, 2015 12:22 PM 
This needs to be loaded as Maverick as the Finale
software requirements specify OS X 10.7 ¿ 10.9
 Add Attachment
Tricia Flaherty Jan 29, 2015 12:19 PM 
Task reassigned to Megan Eichler.
 Add Attachment
Tricia Flaherty Jan 29, 2015 12:17 PM 
For install of Finale 2014 see:
T:\Finale\Finale2014c\Finale2014cMacFull.dmg
for install of Logic Pro X see:
T:\5. Mac Software\Apple
Logic\LogicProX_MUSIC_Dept25user_license\LogicPro11_18_2014.pkg
Add Attachment
Sarah Pettigrew Jan 27, 2015 03:38 PM 
NEW EQUIP SETUP: (GFA) A MacBook Air needs to be setup and 
delivered to Dirk Freymuth in APSC 233A. The WOU # of the new 
laptop is 20131007[Edit Inv] and the old laptop is 20091465[Edit Inv]. The new 
equipment is on the shelves across from the restroom in ITC 009.
 Add Attachment