Service Request Ticket - # 55956

Service Request Information

CONTACT Name Lindsay, Lynne   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 28, 2015 09:38 AM
Department College of Education Phone 88272
Location Email lindsayl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20111016[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell P2210, Widescreen 22inch monitor w/ soundbar
Serial No. CN06H6FX7444523RATWS Location PDR 2023 Giveaway
TECHS Submitted by Kevin Thibeault Contact kthibeault11@wou.edu 88925
Primary Technician Contact vsharma08@wou.edu 88925

Tracking

Entered by Date Memo
Vikas Sharma
Email

Public
Entered by Date Memo
Vikas Sharma Jan 28, 2015 11:59 AM 
Status changed from (1) Pending to (5) Completed
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Vikas Sharma Jan 28, 2015 11:59 AM 
Updated her to java 7 update 75. Talked to mike and let him know 
this is only working on firefox and chrome.
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Vikas Sharma Jan 28, 2015 09:53 AM 
Task reassigned to Vikas Sharma.
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Kevin Thibeault Jan 28, 2015 09:48 AM 
She is available today until 1:15 and from 2:30-5
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Kevin Thibeault Jan 28, 2015 09:38 AM 
She is unable to get into banner on her computer.
Her computer is telling her to update Java but
last time she did that it messed up banner for her
so she didn't update it this time.
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