Service Request Ticket - # 55962

Service Request Information

CONTACT Name Alvarado, Sarah   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 28, 2015 01:55 PM
Department Computer Science Division Phone 88480
Location Email alvarados@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20130624[Edit Inv] (opens in a new window) Bldg/Room SSC 223
Service Tag DFB5XZ1 Description Dell Latitude E6440 Intel i7-4600M(2.9GHz 4M)
Serial No. dfb5xz1 Location CS Department Laptop c/o Sarah Alvarado

CPU Intel Core i7-4600M(2.9 GHz, 4M) 4thGEN


OS Windows 7 Pro Software MS office Pro Plus 2013 from P0093568

Wired NIC 80:00:0B:50:60:76


Wireless NIC 80:00:0B:50:60:72


Bluetooth NIC 34:E6:D7:0E:F7:0A

TECHS Submitted by Megan Thibeault Contact thibeaultm@wou.edu 88925
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
Email

Public
Entered by Date Memo
Megan Thibeault Jan 28, 2015 01:55 PM 
Status changed from (1) Pending to (5) Completed
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Megan Thibeault Jan 28, 2015 01:55 PM 
Got a replacement NIC since this laptop is still
in warranty. Replaced the NIC, will check with
Sarah to see if that fixed her problems
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