Service Request Ticket - # 55965

Service Request Information

CONTACT Name Ganson, Nancy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 28, 2015 03:31 PM
Department The Research Institute Phone 88808
Location Email gansonn@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20101294[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 990 SFF Core i5-2400, 3.1GHz,6M,TV-x
Serial No. 2B11JQ1 Location PDR

CPU Intel Core i5-2400(3.1GHz,6M,TV-x)


OS Unknown Software Win 7 Pro, bundled with Roxio Creator and CyberLink PowerDVD, MS Office Pro Plus 2010 from P0080720 installed as Office Pro Plus 2007

Wired NIC 78:2B:CB:9E:C7:44

TECHS Submitted by Alyssa Little Contact alittle11@wou.edu 88925
Primary Technician Contact bidahor13@wou.edu 88925

Tracking

Entered by Date Memo
Babatunde Idahor
Email

Public
Entered by Date Memo
Babatunde Idahor Jan 28, 2015 05:22 PM 
Status changed from (1) Pending to (5) Completed
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Babatunde Idahor Jan 28, 2015 05:22 PM 
PDF application re-installed and Adobe Flash/Shock-
wave updated as well.Everything looks good.
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Babatunde Idahor Jan 28, 2015 04:53 PM 
Task reassigned to Babatunde Idahor.
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Alyssa Little Jan 28, 2015 03:31 PM 
Student worker is unable to fill out a fillable
PDF form, thinks they're missing some kind of
software.

The computer is available from 8-5:30 everyday
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