Service Request Ticket - # 55967

Service Request Information

CONTACT Name Lab Attendant, APSC   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 29, 2015 08:17 AM
Department University Computing Solutions Phone 88069
Location Email printerpaper@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20110109[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Optiplex 990 SFF, Intel Core i5 2400(3.1GHz,
Serial No. 34LHZQ1 Location PDR

CPU Intel Core i5-2400(3.1GHz,6M,TV-x)


OS Unknown Software Win 7 Pro, bundled with Roxio Creator and CyberLink PowerDVD, MS Office Pro Plus 2010 from P0081747 installed as Office Pro Plus 2007

Wired NIC 78:2B:CB:B3:A0:66

TECHS Submitted by Lab Attendant Contact computerlabsrequest@wou.edu 88646
Primary Technician Contact dkarbia11@wou.edu 88925

Tracking

Entered by Date Memo
Dyl Karbia
Email

Public
Entered by Date Memo
Dyl Karbia Jan 29, 2015 09:17 AM 
Status changed from (1) Pending to (5) Completed
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Dyl Karbia Jan 29, 2015 09:17 AM 
Check APSC 101 regarding the request about the
monitor alternating. I figure out the DVI cable
wasn't properly connected to the monitor. Properly
connecting that solve the problem.
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Dyl Karbia Jan 29, 2015 08:41 AM 
Task reassigned to Dyl Karbia.
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Lab Attendant Jan 29, 2015 08:17 AM 
The monitor # is 20110129[Edit Inv], its pretty much 
alternating between shades of blue and green, 
clearly broken.
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