Service Request Ticket - # 55976

Service Request Information

CONTACT Name Hill, Kathy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 29, 2015 04:54 PM
Department College of Liberal Arts and Sciences Phone 88271
Location Email hillk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20110251[Edit Inv] (opens in a new window) Bldg/Room UNK unknown
Service Tag DYR60R1 Description Dell Optiplex 990 SFF, Intel Core i5 2400(3.1GHz,
Serial No. DYR60R1 Location Ready for PDR

CPU Intel Core i5-2400(3.1GHz,6M,TV-x)


OS Unknown Software Microsoft Office Pro Plus 2010 from P0081900, Adobe Acrobat Pro XI(v.11) from P0094736, Microsoft Project Standard 2016 P0106366 FEB2018 SR#

Wired NIC 78:2B:CB:B7:A2:97

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
Email

Public
Entered by Date Memo
Megan Thibeault Feb 02, 2015 02:30 PM 
Status changed from (1) Pending to (5) Completed
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Megan Thibeault Jan 30, 2015 04:38 PM 
printer is set up. Had issues with ram, testing
with my box on Monday
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Megan Thibeault Jan 30, 2015 10:06 AM 
****This is an email****
​
Kathy,

I was wondering if I could come install the ram
and new printer for you anytime after 2:30pm
today. If today doesn't work, please let me know
what works for you next week.

Megan

-- 
Megan Eichler
Desktop Support
Western Oregon University
(503) 838-8624 | eichlerm@wou.edu
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Tricia Flaherty Jan 29, 2015 04:55 PM 
her desktop PC is W#20110251[Edit Inv]
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