Service Request Ticket - # 55994

Service Request Information

CONTACT Name Bracy, Jennifer   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 02, 2015 02:05 PM
Department Creative Arts Phone 88534
Location Email bracyj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20110429[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple iMac 27-inch,3.4GHz Quad-Core Intel i7 #Z0M7
Serial No. D25GQ1FJDHJW Location PDR

CPU 3.4GHz Quad-Core Intel Core i7


OS MAC OS X 10.12 (macOS Sierra) Software bundled with iLife'11, Microsoft Office 2011 for MAC from P0083713 Adobe Master Collection CS5.5 MAC P0083713 Apple Keynote '09 Volume Licenses 22 seats from P0083717, Adobe Master Coll. CS6 from P0091311 JULY2013

Wired NIC 3C:07:54:2D:F0:D7


Wireless NIC E4:CE:8F:67:92:99


Bluetooth NIC 34:51:C9:F2:D7:B5

TECHS Submitted by Alyssa Little Contact alittle11@wou.edu 88925
Primary Technician Contact bidahor13@wou.edu 88925

Tracking

Entered by Date Memo
Babatunde Idahor
Email

Public
Entered by Date Memo
Babatunde Idahor Feb 02, 2015 03:06 PM 
Status changed from (1) Pending to (5) Completed
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Babatunde Idahor Feb 02, 2015 03:06 PM 
Students can now access the machine.
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Babatunde Idahor Feb 02, 2015 03:05 PM 
Power cable was out of place.I had to reconnect 
the power cord.
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Babatunde Idahor Feb 02, 2015 02:34 PM 
Task reassigned to Babatunde Idahor.
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Alyssa Little Feb 02, 2015 02:05 PM 
One of the Macs in ITC 210 wont come on. They
tried plugging it into a different power source
but still nothing.

A student has her work saved on that Mac and needs
to be able to access it ASAP. Jen said head over
as soon as you can and feel free to interrupt class.
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