Service Request Ticket - # 55996

Service Request Information

CONTACT Name Grammer, Julie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 02, 2015 02:16 PM
Department College of Liberal Arts and Sciences Phone 88877
Location Email grammerj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130177[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 9010 SFF, Intel Core i7, 8M, 3.4GHz
Serial No. 28BM8Y1 Location PDR

CPU Intel Core i7-3770 (8M, 3.4GH w/HD4000 Graphics)


OS Windows 7 Pro, 64 bit Software Office Pro Plus 2013 from P0091562

Wired NIC B8:CA:3A:8A:DB:A3

TECHS Submitted by Alyssa Little Contact alittle11@wou.edu 88925
Primary Technician Contact bidahor13@wou.edu 88925

Tracking

Entered by Date Memo
Babatunde Idahor
Email

Public
Entered by Date Memo
Babatunde Idahor Feb 02, 2015 03:04 PM 
Status changed from (1) Pending to (5) Completed
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Babatunde Idahor Feb 02, 2015 03:04 PM 
I did a hard shut-down.Now,system is booting up 
properly.Passed by Julie's office earlier-on but 
she was out.
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Babatunde Idahor Feb 02, 2015 02:32 PM 
Task reassigned to Babatunde Idahor.
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Alyssa Little Feb 02, 2015 02:16 PM 
The instructor station in NS 125 is stuck on a
black screen that say "Cannot find hard drive".

There is no labs in the room until Friday
afternoon, but the sooner you can check it out the
better.
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