Service Request Ticket - # 55998

Service Request Information

CONTACT Name Timken, Gay   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 02, 2015 02:46 PM
Department Health & Exercise Science Phone 88217
Location Email timkeng@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Laptop Edit WOU # 20121219[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple MacBook Pro 13 inch (Intel Core i5 2.5GHz)
Serial No. C1MKV1QHDV30 Location PDR

CPU intel Core i5(2.5GHz Dual-core


OS MAC OS X 10.8 (Mountain Lion) Software MS Office 2011 Std for MAC from P0090649

Wired NIC 10:DD:B1:D9:FF:CE


Wireless NIC 88:1F:A1:1F:90:58


Bluetooth NIC 88:1F:A1:1F:90:59


TECHS Submitted by Alyssa Little Contact alittle11@wou.edu 88925
Primary Technician Contact dkarbia11@wou.edu 88925

Tracking

Entered by Date Memo
Dyl Karbia
Email

Public

Entered by Date Memo
Dyl Karbia Feb 16, 2015 09:16 AM
Status changed from (1) Pending to (5) Completed
Add Attachment
Dyl Karbia Feb 10, 2015 10:23 AM
Left VM
Add Attachment
Dyl Karbia Feb 06, 2015 10:36 AM
Left VM
Add Attachment
Dyl Karbia Feb 03, 2015 10:10 AM
I was able to get hold of Gay at her office. We
tried figuring out how to upload her videos from
her memory card to Google drive. We created a
folder on and save all of the videos to it and
imported it to google drive. I left the files
copying to the drive because it was taking a long
time. I asked her to let us know if she run into
issue after the transfer.
Add Attachment
Ruby Tidwell Feb 03, 2015 09:09 AM
Task reassigned to Dyl Karbia.
Add Attachment
Alyssa Little Feb 02, 2015 02:46 PM
She's unable to upload videos into her google
drives. She needs someone to come help her
tomorrow (2/3) between 9:20-10:20AM 
Add Attachment