Service Request Ticket - # 56001

Service Request Information

CONTACT Name Compton, David   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 02, 2015 04:13 PM
Department Admissions Office Phone 88571
Location Email comptond@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20110907[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description OptiPlex 990 SFF, Intel Core i5 2500(3.3GHz, 6M)
Serial No. 2BT45V1 Location PDR

CPU Intel Core i5-2500(3.3GHz,6M,TV-x)


OS Windows 7 Pro, 64 bit Software MS Office Pro Plus 2010 from P0085446

Wired NIC 18:03:73:26:1D:51

TECHS Submitted by Alyssa Little Contact alittle11@wou.edu 88925
Primary Technician Contact bidahor13@wou.edu 88925

Tracking

Entered by Date Memo
Babatunde Idahor
Email

Public
Entered by Date Memo
Babatunde Idahor Feb 02, 2015 04:54 PM 
Status changed from (1) Pending to (5) Completed
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Babatunde Idahor Feb 02, 2015 04:54 PM 
Uninstalled java 8. Banner is up and running.
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Babatunde Idahor Feb 02, 2015 04:53 PM 
Task reassigned to Babatunde Idahor.
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Alyssa Little Feb 02, 2015 04:13 PM 
****This is an email****
Without thinking, I updated Java today.  Now I
can't get into Banner.  What do I need to do to
fix this?

Computer # is 20110907[Edit Inv]
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