Service Request Ticket - # 56008

Service Request Information

CONTACT Name Backus, Nick   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 03, 2015 03:12 PM
Department Humanities Division Phone 88851
Location Email backusj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20130559[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple MacBook Pro 13-inch #Z0MT
Serial No. C1MM3348DV30 Location PDR 2023 Giveaway

CPU Intel Core i7(2.9GHz dual-core, 4MB L3 cache)


OS MAC OS X 10.9 (Mavericks) Software MS Office 2011 Std for MAC from P0092993

Wired NIC 68:5B:35:B2:84:B7


Wireless NIC 60:03:08:EB:D9:74


Bluetooth NIC 60:03:08:EB:D9:75

TECHS Submitted by Sarah Pettigrew Contact spettigrew12@wou.edu 88925
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
Email

Public
Entered by Date Memo
Megan Thibeault Mar 09, 2015 03:38 PM 
Status changed from (6) Ready to Deliver to (5) Completed
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Megan Thibeault Mar 09, 2015 03:38 PM 
all set up
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Megan Thibeault Mar 05, 2015 11:21 AM 
Status changed from (1) Pending to (6) Ready to Deliver
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Megan Thibeault Mar 05, 2015 11:20 AM 
****This is an outgoing email****
Hey Backus!

Hope term is treating you well!

We have a new computer ready for setup and
delivery for you. Anything saved locally on your
current computer will need to be moved to a
network drive or an external drive. Please let me
know if you have any questions or need assistance
with that. What your availability looks like next
week?

Thanks,
Megan
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Public
Tricia Flaherty Feb 24, 2015 12:23 PM 
Task reassigned to Megan Eichler.
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Babatunde Idahor Feb 09, 2015 04:55 PM 
Task reassigned to Tricia Flaherty.
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Dyl Karbia Feb 05, 2015 10:14 AM 
Task reassigned to UCS Tech.
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Dyl Karbia Feb 05, 2015 10:14 AM 
The Macpro laptop is ready to be deliver.
Completed imaging it and did the necessary updates
which includes Java, Flash, Browser, Silverlight,
Shockwave, Reader Office suites,Sophus.
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Ruby Tidwell Feb 05, 2015 08:08 AM 
Task reassigned to Dyl Karbia.
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Sarah Pettigrew Feb 03, 2015 03:12 PM 
NEW EQUIP SETUP: (GFA) A MacBook Pro needs to be setup and 
delivered to Nick Backus in HSS115. The WOU# of the old iMac is 
20091468[Edit Inv]. The WOU# of the new MacBook is 20130559[Edit Inv]. The new 
equipment is on the shelves across from the restroom in ITC 009.
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