Service Request Ticket - # 56019

Service Request Information

CONTACT Name Garrison, Jodie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 04, 2015 11:01 AM
Department Creative Arts/Art Phone 88027
Location Email garrisonj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20120224[Edit Inv] (opens in a new window) Bldg/Room ITC 007
Service Tag Description Apple iMac 27-inch,3.4GHz Quad-Core Intel i7 #Z0M7
Serial No. D25J702UDHJW Location 007-broken

CPU 3.4GHz Quad-Core Intel Core i7


OS MAC OS X 10.7 (LION) Software MS Office 2011 for MAC std from P0086494, Adobe Web Prem CS5 & InDesign CS5 for MAC from P0076844 transferred from old CH311 stations, Image should be similar to ITC104 LAB, Adobe Master Coll. CS6 from P0091311 JULY2013

Wired NIC A8:20:66:05:1E:0C


Wireless NIC 7C:C3:A1:B6:39:4C


Bluetooth NIC 7C:D1:C3:A0:D1:0C

TECHS Submitted by Kevin Thibeault Contact kthibeault11@wou.edu 88925
Primary Technician Contact bidahor13@wou.edu 88925

Tracking

Entered by Date Memo
Babatunde Idahor
Email

Public
Entered by Date Memo
Babatunde Idahor Feb 04, 2015 12:36 PM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Babatunde Idahor Feb 04, 2015 12:36 PM 
Jodie had a class while working on the task.Power 
cord was re-attached to the machine.It's up and 
running now.
 Add Attachment
Babatunde Idahor Feb 04, 2015 12:00 PM 
Task reassigned to Babatunde Idahor.
 Add Attachment
Kevin Thibeault Feb 04, 2015 11:01 AM 
Just received a phone call stating that "a plug
came undone in the back on the computer and when I
plugged it back in the monitor wouldn't display
anything".
 Add Attachment