Service Request Ticket - # 56022

Service Request Information

CONTACT Name Behling, Mylisa   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 04, 2015 02:15 PM
Department College of Liberal Arts and Sciences Phone 88226
Location Email behlingm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20140369[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Latitude E6440, i7-4610M Processor
Serial No. 4V8ZN12 Location PDR

CPU Intel Core i7-4610M(3.0 GHz, 4M) 4th GEN


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 2013 from XXXX2014004298

Wired NIC 34:E6:D7:12:72:EE


Wireless NIC 80:00:0B:4E:10:6F


Bluetooth NIC 80:00:0B:4E:10:73

TECHS Submitted by Sarah Pettigrew Contact spettigrew12@wou.edu 88925
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
Email

Public
Entered by Date Memo
Megan Thibeault Feb 06, 2015 10:50 AM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Megan Thibeault Feb 06, 2015 10:48 AM 
delivered
 Add Attachment
Megan Thibeault Feb 06, 2015 10:01 AM 
****This is an email****
Mylisa,

We have a new laptop ready for setup and delivery
to you, replacing W20091430. Anything saved
locally on the current laptop will need to be
moved to a network drive or an external drive.
Please let me know if you have any questions or
need assistance with that. I'm available today
from 10am-11:30am and 3pm-5pm or whatever works
best for you next week.

Thanks,
Megan
 Add Attachment
Megan Thibeault Feb 05, 2015 02:57 PM 
Task reassigned to Megan Eichler.
 Add Attachment
Ruby Tidwell Feb 05, 2015 01:23 PM 
Task reassigned to UCS Tech.
 Add Attachment
Ruby Tidwell Feb 05, 2015 01:23 PM 
Ready to deploy
 Add Attachment
Ruby Tidwell Feb 05, 2015 08:08 AM 
Task reassigned to Ruby Tidwell.
 Add Attachment
Sarah Pettigrew Feb 04, 2015 02:15 PM 
NEW EQUIP SETUP: (GFA) A Dell laptop needs to be setup and 
delivered to Mylisa Behling as a division laptop. The WOU# of the 
old laptop is 20091430[Edit Inv] and the new laptop is 20140369[Edit Inv]. The new 
equipment is on the shelves across from the restroom in ITC 009.
 Add Attachment