Service Request Ticket - # 56027

Service Request Information

CONTACT Name Mansayon, Christopher   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 05, 2015 12:37 PM
Department Library & Media Services Phone 88441
Location Email mansayonc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20130046[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox ColorQube 8880DNM Color Printer
Serial No. T4B006770 Location PDR

Model ColorQube 8880 Hostname hlref3.wou.edu
Notes Notes Color Printer, 40 ppm, 2400 Finepoint Image Quality, 512 MB Memory, Ethernet, USB, 1X525 Letter/Legal Input Tray, Two-Sided Printing, Na Pwr Cord STUDENT TECH PRINTER WITH PAGEPACK IP: 140.211.112.45 Metered Code:3074 RMA:(8870)XFL148245(5/12/16) Ink/Toner Refill Black:108R00965 Blue:108R00962 Yellow:108R00964 Magenta:108R00963 MAINT KIT:109R00783

Wired NIC 9C:93:4E:6C:1B:EE

TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact zmyers14@wou.edu 88925

Tracking

Entered by Date Memo
Zach Myers
Email

Public
Entered by Date Memo
Zach Myers Feb 05, 2015 04:27 PM 
Status changed from (1) Pending to (5) Completed
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Zach Myers Feb 05, 2015 04:27 PM 
Turned it off and on again,  printed like 20 pages and was fine after 
that.
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Zach Myers Feb 05, 2015 02:07 PM 
Task reassigned to Zach Myers.
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Lexie Widmer Feb 05, 2015 12:47 PM 
Wrong printer. 

http://www.support.xerox.com/support/colorqube-8870/support/enus.html
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Lexie Widmer Feb 05, 2015 12:45 PM 
http://www.support.xerox.com/support/colorqube-8570/support/enus.html?objGUID=7205
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Katie Halvorson Feb 05, 2015 12:37 PM 
in the middle of the print job, the printer says
that it is warming up.  It just keeps saying
warming up until they shut it down and then it
will happen again once they start printing.

ref 3 printer in library
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