Service Request Ticket - # 56035

Service Request Information

CONTACT Name McKiel, Allen   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 06, 2015 09:27 AM
Department Library & Media Services Phone 88886
Location Email mckiela@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20140362[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox Phaser 3610/DN Monochrome Laser Printer
Serial No. A4T025410 Location PDR 2023 Giveaway

Model 3610/DN Hostname libadmin.wou.edu
Notes small work group (1-6 users) 200dpi x 1200dpi (B&W) up to 47 ppm and a first-page-out time as fast as 6.5 seconds 700sheet(s) Capacity / Letter & Legal (8.5 in x 14 in) monthly duty cycle of up to 110,000 pages two-sided printing USB Type B 2.0 RJ-45 10/100/1000 BaseT Ethernet port 512MB Installed RAM 1 Year Warranty Physical Dimensions: 12.4"h x 15.5"w x 16.8"d IP:140.211.112.36 Ink/Toner Refill Black Standard Capacity 106R02720; Black High Capacity 106R02722, and Black Extra High Capacity 106R02731

Wired NIC 9C:93:4E:24:66:1A

TECHS Submitted by Megan Thibeault Contact thibeaultm@wou.edu 88925
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
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Entered by Date Memo
Megan Thibeault Feb 06, 2015 09:33 AM 
Status changed from (1) Pending to (5) Completed
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Megan Thibeault Feb 06, 2015 09:32 AM 
Printed from a webpage, printed like it should
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Megan Thibeault Feb 06, 2015 09:31 AM 
Updated engine firmware too
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Megan Thibeault Feb 06, 2015 09:27 AM 
Updating firmware on printer now
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Megan Thibeault Feb 06, 2015 09:27 AM 
xerox 3610 is taking up to 5 minutes to print
something out from the web
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