Service Request Ticket

Service Request Information

CONTACT	Name	Gonzalez, Heather	Date	Feb 06, 2015 01:27 PM
	Department	College of Liberal Arts and Sciences	Phone	88488
	Location		Email	gonzalezh@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Printer	Edit WOU #	20140422 (opens in a new window)	Bldg/Room	DFSC 210
	Service Tag		Description	HP Officejet Pro 8100 Color Inkjet ePrinter #CM752
	Serial No.	CN4A6GV0ZD	Location	Heather Gonzalez
	Model	CM752A	Hostname
	Notes	Up To 20 ppm Black/16 ppm Color Borderless Printing Up To 8.5x11" Automatic Duplex Printing Ethernet & Wi-Fi Connectivity Print From Mobile Devices ePrint Compatible W-Fi; *This printer will be a USB local printer only, our campus wireless network does not support wireless printing and this is model is not supported for network printing by UCS. *	Ink/Toner Refill	BLK-HP950 Colors-Cyan, Magenta and yellow HP951
	Wired NIC	A0:2B:B8:69:B8:3D

TECHS	Submitted by	Sarah Pettigrew	Contact	spettigrew12@wou.edu	88925
	Primary Technician		Contact	dkarbia11@wou.edu	88925

Entered by	Date	Memo
Dyl Karbia			Email Public
Entered by	Date	Memo
Dyl Karbia	Feb 10, 2015 10:22 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Dyl Karbia	Feb 10, 2015 10:22 AM	Completed setting up the local printer for Gonzalez and deliver to her office.	Add Attachment
Dyl Karbia	Feb 10, 2015 09:35 AM	Task reassigned to Dyl Karbia.	Add Attachment
Dyl Karbia	Feb 10, 2015 08:21 AM	Left VM	Add Attachment
Sarah Pettigrew	Feb 06, 2015 02:33 PM	Printer has been moved to the counter in ITC 008.	Add Attachment
Sarah Pettigrew	Feb 06, 2015 01:27 PM	NEW EQUIP SETUP: A local USB printer needs to be setup and delivered to Heather Gonzalez in DSC 210. The WOU # is 20140422. The printer is in its box on the wall by the restroom in ITC 009.	Add Attachment