Service Request Ticket - # 56073

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 11, 2015 10:09 AM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20110420[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple iMac 27-inch,3.4GHz Quad-Core Intel i7 #Z0M7
Serial No. D25GQ1QVDHJW Location PDR

CPU 3.4GHz Quad-Core Intel Core i7


OS Unknown Software bundled with iLife'11, Microsoft Office 2011 for MAC from P0083713 Adobe Master Collection CS5.5 MAC P0083713 Apple Keynote '09 Volume Licenses 22 seats from P0083717, Adobe Master Coll. CS6 from P0091311 JULY2013

Wired NIC 3C:07:54:27:4C:6D


Wireless NIC E4:CE:8F:67:CE:EB


Bluetooth NIC 34:51:C9:F3:80:92

TECHS Submitted by Kevin Thibeault Contact kthibeault11@wou.edu 88925
Primary Technician Contact rtidwell11@wou.edu 88925

Tracking

Entered by Date Memo
Ruby Tidwell
Email

Public
Entered by Date Memo
Ruby Tidwell Feb 12, 2015 01:04 PM 
Status changed from (1) Pending to (5) Completed
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Ruby Tidwell Feb 12, 2015 01:04 PM 
I turned it on successfully, but it was making a 
funny noise.  I blew it out with the anti-vacuum 
and the noise was gone.  Reinstalled.
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Ruby Tidwell Feb 12, 2015 09:42 AM 
Task reassigned to Ruby Tidwell.
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Meghann Thilberg Feb 11, 2015 03:08 PM 
Can contact Jen Bracey @ 88534 if you need access
to the room.
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Kevin Thibeault Feb 11, 2015 10:09 AM 
****This is an email****
iMac 20110420[Edit Inv] in ITC210 is not powering on.
According to the student that was sitting there,
it was humming and buzzing and then when they
pressed the power button, nothing would happen.
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