Service Request Ticket - # 56075

Service Request Information

CONTACT Name Carter, Scott   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 11, 2015 12:18 PM
Department Library & Media Services Phone 88848
Location Email carters@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130152[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description iMac, 21.5-inch, Intel Core i5, 2.7GHz, Quad core
Serial No. D25S40STGQ18 Location PDR

CPU Intel Core i5(2.7GHz Quade-core, 6MB L3)


OS MAC OS X 10.12 (macOS Sierra) Software MS Office 2011 Std for MAC from P0091591, Adobe CS6 Master Coll. from P0091311, Roxio Toast Titanium v11 from P0092312 UPGRADED to Roxio Toast Titanium v15 P0104356; TRANSFER: QuickTime 7 Pro for MAC from P0057077

Wired NIC 10:DD:B1:EA:4D:0D


Wireless NIC EC:35:86:2D:AB:DE


Bluetooth NIC EC:35:86:2D:AB:DF

TECHS Submitted by Kevin Thibeault Contact kthibeault11@wou.edu 88925
Primary Technician Contact dkarbia11@wou.edu 88925

Tracking

Entered by Date Memo
Dyl Karbia
Email

Public
Entered by Date Memo
Dyl Karbia Feb 17, 2015 09:19 AM 
Status changed from (1) Pending to (5) Completed
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Dyl Karbia Feb 17, 2015 09:18 AM 
Completed updating adobe flash on the IMac.
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Dyl Karbia Feb 12, 2015 08:22 AM 
Task reassigned to Dyl Karbia.
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Kevin Thibeault Feb 11, 2015 12:18 PM 
****This is an email****
Our mac in the back corner needs to have flash
updated and im sure that means for all of the macs
in our lab! The mac that a student brought up the
incident for is 20130152[Edit Inv].
Scott Carter is the supervisor for this area
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