Service Request Ticket - # 56093

Service Request Information

CONTACT Name Pederson, Nora   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 16, 2015 08:59 AM
Department Social Science Phone 8-9529
Location Email pedersonn@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20111059[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell P2210, Widescreen 22inch monitor w/ soundbar
Serial No. CN06H6FX7444523RARDL Location PDR
TECHS Submitted by Kevin Thibeault Contact kthibeault11@wou.edu 88925
Primary Technician Contact dkarbia11@wou.edu 88925

Tracking

Entered by Date Memo
Dyl Karbia
Email

Public
Entered by Date Memo
Dyl Karbia Feb 16, 2015 09:12 AM 
Task reassigned to Dyl Karbia.
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Dyl Karbia Feb 16, 2015 09:12 AM 
Status changed from (1) Pending to (5) Completed
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Dyl Karbia Feb 16, 2015 09:12 AM 
I was able to get hold of the user. She informed
me that the problem have been resolve and able to
access her network drive.
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Kevin Thibeault Feb 16, 2015 08:59 AM 
She called in stating that when she clicks on her
"H" Drive it tells her that its unavailable. She
has her documents she needs for class on her and
would like someone to come take a look at it
before 2 so she can be ready for her class.
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