Service Request Ticket - # 56099

Service Request Information

CONTACT Name Hoeckle, Myron   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 16, 2015 12:21 PM
Department Student Engagement Phone 88088
Location Email hoeckleml@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20130077[Edit Inv] (opens in a new window) Bldg/Room ITC 008
Service Tag Description Apple MacBook Pro 13-inch #Z0MU
Serial No. SC1ML402LDV31 Location Loaner shelf

CPU Intel Core i7(2.9GHz dual-core, 4MB L3 cache)


OS MAC OS X 10.8 (Mountain Lion) Software MS Office 2011 Std for MAC from P0091311

Wired NIC 10:DD:B1:EB:90:9E


Wireless NIC A8:BB:CF:09:FF:A4


Bluetooth NIC A8:BB:CF:09:FF:A5

TECHS Submitted by Nick Moore Contact nmoore10@wou.edu 88925
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
Email

Public
Entered by Date Memo
Megan Thibeault Mar 04, 2015 03:52 PM 
Status changed from (1) Pending to (5) Completed
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Megan Thibeault Mar 04, 2015 03:52 PM 
Status changed from (4) On Hold to (1) Pending
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Megan Thibeault Mar 04, 2015 03:52 PM 
all done and delivered
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Megan Thibeault Feb 16, 2015 04:53 PM 
Status changed from (1) Pending to (4) On Hold
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Megan Thibeault Feb 16, 2015 04:45 PM 
On hold until we figure out the image process
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Nick Moore Feb 16, 2015 12:21 PM 
the computer is sitting on your desk in the bag.
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