Service Request Ticket - # 56153

Service Request Information

CONTACT Name Green, Michael   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 23, 2015 11:42 AM
Department Financial Aid Phone 88686
Location Email greenmj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20110865[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description OptiPlex 990 SFF, Intel Core i5 2500(3.3GHz, 6M)
Serial No. 2BV75V1 Location PDR

CPU Intel Core i5-2500(3.3GHz,6M,TV-x)


OS Windows 7 Pro, 64 bit Software MS Office Pro Plus 2010 from P0085446

Wired NIC 18:03:73:26:10:D6

TECHS Submitted by Kevin Thibeault Contact kthibeault11@wou.edu 88925
Primary Technician Contact lwidmer11@wou.edu 88925

Tracking

Entered by Date Memo
Lexie Widmer
Email

Public
Entered by Date Memo
Lexie Widmer Feb 23, 2015 12:30 PM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Lexie Widmer Feb 23, 2015 12:30 PM 
Downloaded the Outlook Connector, updated Firefox
and Flash, created Outlook shortcut, account was
syncing when I left.  He will contact us if it has
a problem syncing.
 Add Attachment
Lexie Widmer Feb 23, 2015 12:17 PM 
Task reassigned to Lexie Widmer.
 Add Attachment
Kevin Thibeault Feb 23, 2015 11:42 AM 
****This is an email****
I submitted a request last week to have someone
help me configure Outlook on my computer. I was
wondering when this might occur?
 Add Attachment